Privacy Policy

Last updated: 24 August 2026

DataNorth Analytics respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we may collect, use, disclose and protect personal data when you visit data-north-analytics.com, contact us, or engage with DataNorth Analytics.

1. Information We May Collect

We may collect personal data that you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Job title or business role
  • Information submitted through our contact or enquiry forms
  • Information you provide when discussing a potential engagement or working with us

Our website or service providers may also collect limited technical information such as browser type, device information, IP address and website usage data.

2. How We Use Personal Data

We may use personal data to:

  • Respond to enquiries and requests
  • Understand your business and analytics requirements
  • Communicate about potential or existing engagements
  • Provide analytics consulting services
  • Prepare proposals, project documentation and related communications
  • Operate, maintain and improve our website and services
  • Maintain appropriate business and administrative records
  • Meet legal or regulatory obligations

We do not sell personal data.

3. Business and Client Data

During an analytics engagement, clients may provide business, operational, financial or other data required to deliver the agreed services.

DataNorth Analytics will use such information only for the purposes of the relevant engagement and in accordance with agreed project requirements.

Where appropriate, access to client data will be restricted to the systems, tools and individuals required to perform the work.

4. Sharing of Information

We may share personal data with third-party service providers where reasonably necessary to operate our website or deliver our services.

These may include providers supporting areas such as:

  • Website hosting
  • Email and communications
  • Cloud infrastructure
  • Data storage
  • Analytics and business software

We may also disclose information where required by law, regulation or a lawful request from an appropriate authority.

We do not disclose personal data to third parties for their independent marketing purposes.

5. Data Security

We take reasonable administrative and technical measures to protect personal and business data against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, legal and regulatory requirements.

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it where appropriate.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality and understand how visitors use the site.

Some cookies may be provided by the website platform or other service providers.

You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Links to Other Websites

Our website may contain links to third-party websites.

DataNorth Analytics is not responsible for the privacy practices, security or content of external websites. We encourage you to review the privacy policies of those websites separately.

9. Access, Correction and Other Requests

If you have provided personal data to DataNorth Analytics, you may contact us to request access to or correction of your personal data, or to raise questions about how your information is being handled.

Where consent is relied upon for a particular use of personal data, you may also contact us regarding withdrawal of that consent, subject to applicable legal and contractual requirements.

10. Singapore Personal Data Protection

DataNorth Analytics aims to handle personal data in accordance with applicable Singapore data protection requirements, including the Personal Data Protection Act 2012 (PDPA).

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices or legal requirements.

The latest version will be published on this page together with the updated revision date.

12. Contact Us

For questions about this Privacy Policy or the handling of personal data, please contact:

DataNorth Analytics
Email: contact@data-north-analytics.com
Website: data-north-analytics.com
Registration: UEN 53530570B